Refund Policy

30-day money-back guarantee

Vezlo is operated by NOW Strategies LLC. We want you to be happy with your subscription. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one:

• Visit paddle.net and look up your order using the email address you purchased with, or
• Email us at support@vezloapp.com with your purchase email and we will arrange it for you.

Approved refunds are returned to your original payment method. Your bank or card issuer usually takes 5–10 business days to post the credit.

Renewals and cancellations

Subscriptions renew automatically until cancelled. You can cancel at any time from the Subscription page inside Vezlo or from the link in your Paddle receipt — cancelling stops future charges and you keep access until the end of the period you already paid for. If a renewal charged you unexpectedly, contact us within 30 days of that charge and we will make it right.

Upgrades and downgrades

Upgrades take effect immediately and are prorated for the remainder of your billing period. Downgrades take effect at your next renewal, and you keep your current plan's features until then.

Questions

Anything unclear? Email support@vezloapp.com and a human will reply. You can also read Paddle's Refund Policy.